Shipping policy

Thank you for shopping with Seoul Peach! Below is everything you need to know about how and when your order ships.

📦 Processing Time

- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Pre-order items will ship based on the estimated date provided on the product page.

🚚 Shipping Methods & Rates

- We offer standard and express shipping options at checkout.
- Shipping costs are calculated based on your location and selected delivery speed.
- Free shipping may be available on qualifying orders (check banner or promo codes!).

🌍 Domestic Shipping (U.S.)

- Standard shipping: 3–7 business days
- Express shipping: 1–3 business days
- You’ll receive a confirmation email with tracking once your order ships.

✈️ International Shipping

- We ship worldwide to most countries!
- International delivery times vary but typically range from 7–21 business days.
- Customs fees or duties (if any) are the customer’s responsibility.

📬 Tracking Your Order

- Once your order ships, you’ll receive an email with a tracking number.
- If you haven’t received tracking after 3 business days, feel free to contact us.

🔄 Lost or Delayed Packages

- We are not responsible for delays caused by carriers or customs.
- If your package is marked as delivered but not received, please contact the shipping carrier first.
- We’ll do our best to help track it down, but once shipped, it’s out of our hands.

💌 Questions?

Email us at hello@seoulpeach.com for help with your order or shipping questions.